CLIP

Support

Your trip docs, all in one clip. · 日本語

Contact

To report a problem or send a request, email:

Including your iPhone model, iOS version, and what happened helps us look into it.

FAQ

CLIP doesn’t appear in the Share menu

Scroll the row of apps in the share sheet to the end, tap “More”, and turn on CLIP. You may also be able to set it from “Edit Actions” at the bottom of the share sheet.

I can’t find a document I added from the Share menu

Documents added from the Share menu are added to your trip the next time you open CLIP. Open CLIP once and check again.

Where are my documents stored?

Everything is stored on your iPhone. Nothing is sent to an external server, and you can open your documents without an internet connection.

Can I move my data to a new iPhone?

Yes. If you restore your new iPhone from an iCloud backup or a backup on your computer, your CLIP data comes with it.

A QR code won’t scan

Open the document, tap “Full Screen”, and turn up the screen brightness. Some tickets, such as those with dynamic QR codes, must be shown in the airline’s or ticket seller’s own app.